Return Policy - Best Gifting Company in India - CraftMansion

You can exchange the purchased product only with the same product

Exchange cannot be done with any other product of lesser, more or equivalent value

In the case of damaged / defective products or wrong products received, the exchange shipping cost from us to you will be borne by us.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards unless there is a major defect.

All items are handmade and minor variants may occur. Bulk orders above 50pcs are not eligible for exchange unless there is a major defect

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

To return your product, please ship it at the following address:

CraftMansion
139, Vaishali Prime,
Gandhi Path West,
Dhawas, Jaipur (Raj.)-302021
Ph: +91-9782382306

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.